Oracle recruiting 2010 pass out freshers for service desk position.

Location: Bangalore

Eligibility:

BE / Btech / BCA / BSC freshers in Computer Science - 2010 passouts ONLY

Good understanding in supporting medium to large applications.

· You will be working directly with internal and external clients.

· You will be providing user support of IBM PC/Windows network custom business applications.

· You will be providing helpdesk or service desk support (highly desirable)

· Understanding with Microsoft Windows and MS Office applications;

specifically EXCEL, Word, PowerPoint and Electronic Mail.

ACCOUNTABILITIES:

· Staff 24 x 7 Technical Support Line. - SHIFTS

· Refer client problems according to established procedures.

· Assist in providing information and support to second level

team regarding previously reported items and resolutions to increase productivity.

· Assist the Service Support team to collate data for analytics on outages and problems.

· Develop a complete understanding of Oracle product line.

How to apply:

if you are intrested for this position send your resume to

swathi.bantwal@oracle.com